Info & Publications

Advocacy

Need an Advocate?

An advocate is a person who has the authority of the consumer and who represents their interests. An advocate can be a family member, a friend or an agency appointed by of for the consumer.

The National Aged Care Advocacy Program (NACAP) provides free and confidential advocacy support for older people and their carers. Call 02 6289 1555 or Free call 1800 020 103 between 8.30am and 5.30pm, Monday to Friday, except on public holidays.

Or you can write to the:

Department of Health and Aged Care
GPO Box 9848
Canberra ACT 2601

Or you can go their website:

https://www.health.gov.au/our-work/national-aged-care-advocacy-program-nacap

Communication

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Interpreting Services

St George Community Transport employ staff and recruit volunteers who can speak different languages including:

• Cantonese
• Mandarin
• Macedonian
• Hindi
• Indonesian
• Swedish
• Arabic
• some South African Dialects

If you required a language translator, call the Translating and Interpreting Service (TIS) on 131 450. They cover over 100 languages and provide this service 24 hours a day, 7 days a week for a cost of a local call. Some services in the area are funded to provide services to specific cultural, religious, language groups.

They can be contacted on:

• Jewishcare: 1300 133 660
• Greek Welfare: 9516 2188
• Australian Nursing Home Foundation: 8741 0218
• Sydney Multicultural Community Services: 9663 3922

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