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Support work is more than just a job; it’s about making a meaningful difference in the lives of individuals with disability. At St George Community, our support workers help people achieve greater independence, connect with their passions, and take part in their community. One of our standout team members is Bronwyn Fallon, who brings an incredible 30 years of experience to her role.

Bronwyn has been a support worker at St George Community for six years, providing 1:1 support and creating opportunities for people with disability to participate in the community. She believes that being a great support worker requires empathy, patience, and truly listening – not just to verbal cues, but also to subtle details that reveal an individual’s needs.

“For me, it’s about ensuring the people I support have choice and control in their own lives,” said Bronwyn. “It’s about helping individuals to live full and meaningful lives by being engaged in the community and discovering what they love.”

Bronwyn has personal experience with disability through her daughter, Paige. This deep connection has reinforced her belief that the best support workers are those who pay attention, provide encouragement, and step back when needed to promote independence.

No two days are the same in Bronwyn’s role – one day might involve taking individuals out for coffee and a chat, the next could be a bushwalk or a swim. She fondly recalls spending three hours shopping in Spotlight with a lady who loves crafting.

Beyond individual support, Bronwyn also organises St George Community’s monthly Sunshine Group outings for NDIS participants. These excursions provide opportunities for socialising and adventure, with the next trip planned to the Kiama Blowhole – one of Australia’s most spectacular natural landmarks. With accessible viewing platforms and stunning coastal scenery, it’s the perfect destination for participants to explore and enjoy.

St George Community’s NDIS Services

St George Community offers a range of NDIS services designed to support people with disability in living as independently as possible and engaging fully in their community. Our Ability Supports program provides tailored assistance, including personal care, skill development, social and community participation. Whether it’s one-on-one support or group activities, our dedicated team ensures that participants receive the care they need to achieve their goals.

With a strong focus on choice and control, our support workers, like Bronwyn, empower individuals to live life on their terms. From assisting with daily tasks to facilitating exciting social outings, St George Community is committed to enriching the lives of the people we support.

At St George Community, we priorities the following qualities in our support workers to ensure participants receive the best possible support.

The Key Qualities of a Good Support Worker

• Empathy & Patience: Understanding the unique needs of each individual and being patient as they navigate their own path to independence.

• Active Listening: It’s not just about hearing words, but noticing details, remembering preferences, and responding to unspoken cues.

• Encouragement & Support: A good support worker provides motivation while also stepping back to allow the person to take control of their own decisions.

• Flexibility & Adaptability: Every day is different, and being open to new experiences ensures the best outcomes for those being supported.

Bronwyn’s commitment to her role and the people she supports exemplifies what makes a support worker truly exceptional. Whether it’s facilitating social connections, helping individuals find new passions, or simply sharing a cup of coffee, she continues to make a lasting impact on the lives of many.

Further information on St George Community NDIS services can be found here. For information about Sunshine Group social outings please call 9585 3000.