For clients registered with My Aged Care

If you live in the St George area, we can assist you to get to and from your medical and personal appointments anywhere in the St George area. If you have appointments in the surrounding suburbs, the Sutherland Shire or in the City we can also assist you with transport if we have capacity.

When we receive a referral through My Aged Care, we will call you and register you in our system. When you are ready to use our service, you simply call our office or book your transport online. It is important that you book your transport as soon as you know the details of your appointment to secure your booking. If you are only able to give us very short notice of your booking you will be placed on standby, and our team will notify you if we can deliver a service to you.

• Access your employment
• Access your medical or personal appointments
• Access your social and recreational activities.

You will be provided with a quotation for our services and a Service Agreement outlining our responsibilities to you in delivering our service. When you accept the quotation and sign the Service Agreement, services can commence. We will visit you at home for a brief meeting to explain our services and to check that our vehicle can access your home.

Your services will be billed monthly to your Plan Manager, NDIA or to you or your representative if your plan is self-managed.

You can book your service by calling our office or you can book online. It is important that you book your transport as soon as you know the details of your appointment to secure your booking. If you are only able to give us very short notice of your booking you will be placed on standby, and our team will notify you if we can deliver a service to you.

For clients with a Home Care Package

If you have a Home Care Package, we can assist you to get to and from your medical and personal appointments in the St George area and in the surrounding suburbs, the Sutherland Shire and the City if we have capacity. We will ask you for the details of your case manager and will provide you and your case manager with a quote for our services. If you are agreeable, services can commence.

All bookings will be made by your case manager. Your services will be billed monthly to your Home Care Package service provider. It is important that your case manager books your transport as soon as you know the details of your appointment to secure your booking. If you are only able to give us very short notice of your booking you will be placed on standby, and our team will notify your case manager if we can deliver a service to you.

For clients requiring short-term assistance

St George Community is funded by Transport for NSW under the Community Transport Program (CTP)to provide transport services to people of all ages who require assistance for a short-term period. Short-term refers to a period of less than 6 months. Call us to register for our services.

If you live in the St George area, we can assist you to get to and from your medical and personal appointments anywhere in the St George area. If you have appointments in the surrounding suburbs, the Sutherland Shire or in the City we can also assist you with transport if we have capacity.

When you are ready to use our service, you simply call our office or book your transport online. It is important that you book your transport as soon as you know the details of your appointment to secure your booking. If you are only able to give us very short notice of your booking you will be placed on standby, and our team will notify you if we can deliver a service to you.

For privately funded clients

If you are privately funded, we can assist you to get to and from your medical and personal appointments in the St George area and in the surrounding suburbs, the Sutherland Shire and the City if we have capacity. We will provide you with a quote for our services. If you are agreeable, services can commence.

It is important that you book your transport as soon as you know the details of your appointment to secure your booking. If you are only able to give us very short notice of your booking you will be placed on standby, and our team will notify you if we can deliver a service to you.

Subsidised Vehicle Hire

If the clients travelling in the vehicle are registered with St George Community under the Commonwealth Home Support Program (CHSP) or Community Transport Program (CTP), then subsidised rates will apply to the vehicle hire. The hire fee is calculated at a rate per kilometre plus an hourly rate for the driver’s services.

• We will ask you for a list of the names of your clients travelling with us.
• Vehicle Hire can be provided on an ad hoc basis, or on a recurring schedule.
• We accept vehicle hire bookings 7 days per week. To receive a quote or to confirm a booking please call our office.

Private Vehicle Hire

Private vehicle hire rates will apply. This is calculated at a rate per kilometre travelled and an hourly rate for the driver’s services.

• Vehicle Hire can be provided on an ad hoc basis, or on a recurring schedule.
• We accept vehicle hire bookings 7 days per week. To receive a quote or to confirm a booking please call our office.